Virtual Assistant |SMM & Highly Skilled Customer Service

Expert in using Amadeus for handling/managing flights, ticketing and reservations, issuing vouchers and more.

Working in aviation industry and my specialty is being a GDS user for 6 years (Amadeus & Sabre)

Expert in using Sabre for handling/managing flights, ticketing and reservations, issuing vouchers and more.

While having my career break in 2022, I remained committed in my personal growth. I entered digital marketing as an affiliate marketer in TikTok and content creator.

I have a strong passion in social media and I want to use it in more significant way. I started digital marketing as an affiliate marketer in TikTok and a content creator. I learned listing optimization, new product research, content creation, graphic design in Canva and editing videos in Capcut. I want to invest more in this industry as I accomplished Social Media Management Course Training to know the basics and important tasks of a SMM. Now that I have an in depth training I gained more skills like using Trello, making content calendar, utilizing meta business suite, scheduling post and in-depth training in Canva.

Seasonal account in Amazon for 3 months handling retail account especially FBA and third party sellers. Knowledgeable in Amazon process and responsible for locating lost/delayed/damaged packages and issuing concessions within company policy.

- Handle B2B telco accounts - Assist general inquiries about telco plans, order, device - Website guidance - Billing - Answer customers through phone, chat and email - Troubleshooting

I enjoy making content and continuously I gained skills like listing optimization, new product research, social media management, affiliate marketing and more

Excellent in using Monday.com one of my main tool with my last role

I'll make sure to be specific, creating and delivering high quality works the same way that you need it and communicate with you with every step of the way.

Had an in depth training in Canva editing and designing graphics especially for social media content

Editing videos, adding overlay, effects, animation, voice over and adding music