Customer Service

have extensive experience in customer service, where I have developed strong communication, problem-solving, and interpersonal skills. My role has primarily involved interacting with customers to address their inquiries, resolve issues, and provide tailored solutions to ensure satisfaction.

I have experience in hotel booking, managing reservations, and ensuring a seamless experience for guests. My role involved handling inquiries, processing bookings, resolving issues, and coordinating with teams to meet customer needs. I take pride in providing personalized service and maintaining attention to detail to ensure guest satisfaction. I have experience in guest services, focusing on creating positive and memorable experiences for guests. My role involved addressing inquiries, resolving concerns, and ensuring a welcoming and accommodating environment. I am skilled at anticipating guest needs, providing personalized solutions, and maintaining high standards of service to exceed expectations.

I have experience in email support, providing prompt and professional assistance to customers by addressing their inquiries, resolving issues, and offering solutions. I am skilled at crafting clear and concise responses, managing a high volume of emails, and maintaining accurate records. My focus is on delivering exceptional service, ensuring customer satisfaction, and building trust through effective communication.

As a collection specialist, I have experience managing accounts, contacting clients to resolve outstanding balances, and negotiating payment arrangements. I excel at maintaining professionalism and empathy while addressing sensitive financial matters. My strong communication and problem-solving skills have helped achieve collection goals, reduce delinquencies, and maintain positive relationships with clients.