Angelica

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $18.40/hour ($3,238.40/month)

Bachelors degree

Last Active

February 7th, 2025 (5 days ago)

Member Since

November 29th, 2024

Profile Description

I don't have experience about this field but I'm willing to explore and learn to this field if you can give me a chance to prove my key strengths which is" Learning and Growth"I constantly improve based on feedback, evolving to serve you better as we continue working together. Also "multitasking"I can handle multiple inquiries simultaneously, from different areas of focus, without losing track of the conversation or context.I can be a constant resource, offering support during non-business hours to maintain customer engagement and ensure business continuity. and lastly "Automating Routine Tasks" I can handle repetitive tasks like setting appointments, generating reports, answering frequently asked questions, or managing workflows, freeing up your team for higher-value work.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

I have experience in chat support and email support. My chat support experience includes assisting clients with tax-related concerns, such as helping them file taxes and addressing their questions about taxes. Additionally, I provided support for Avast Antivirus, where I performed basic troubleshooting, guided clients on how to install the antivirus software on their computers, and ensured its compatibility with their systems.

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Angono Rizal

Tests Taken: IQ
Score: 85: DISC
Dominance: 23
Influence: 20
Steadiness: 36
Compliance: 22: English
B2(Upper Intermediate)