Francis

Experienced Customer Support Specialist

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

December 1st, 2024 (today)

Member Since

January 9th, 2017

Profile Description

With a decade of work experience in the BPO industry, I have developed a strong foundation in customer service and operational excellence. Over the past year, I have advanced to the role of Technical and Customer Care Team Lead, where I manage a dedicated team focused on resolving technical issues and delivering top-notch customer support. I am proficient in MS Office, Google Sheets, Google Drive, Salesforce, and Google Calendar, which enables me to streamline processes and enhance team productivity. My blend of leadership experience and technical expertise makes me an asset to any organization aiming to improve its customer service operations.

Basic Information

Age
33
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  121
DISC
Dominance: 42
Influence: 38
Steadiness: 15
Compliance: 6
English
C1(Advanced)
Government ID
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