With a decade of work experience in the BPO industry, I have developed a strong foundation in customer service and operational excellence. Over the past year, I have advanced to the role of Technical and Customer Care Team Lead, where I manage a dedicated team focused on resolving technical issues and delivering top-notch customer support. I am proficient in MS Office, Google Sheets, Google Drive, Salesforce, and Google Calendar, which enables me to streamline processes and enhance team productivity. My blend of leadership experience and technical expertise makes me an asset to any organization aiming to improve its customer service operations.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.