Ezly

Service Desk Customer Support / Virtual Assistant

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

February 18th, 2025 (today)

Member Since

November 28th, 2024

Profile Description

My strong foundation in customer service has honed my communication, time management, problem-solving, organizational, and critical-thinking abilities, which are essential for the role of an executive assistant. I excel at anticipating and addressing the needs of my clients, efficiently scheduling appointments, and managing multiple tasks with precision, all of which are key to providing seamless support to executives. As a proactive learner with sales and technical proficiency, I am able to address challenges with innovative solutions while enhancing overall efficiency. 

Outside of work, I enjoy learning the Spanish language and creating short, creative videos of my travels.

Top Skills

Experience: 2 - 5 years

Equipped in providing technical support to customers like basic troubleshooting. Monitors, detects and manages any incident or event that disrupts the expected standard operation of a network, service or product.

Experience: 2 - 5 years

Experience: 2 - 5 years

Create technician repair and installation appointments for customers

Other Skills

Provides empathetic and appropriate support to customers' concerns. Equipped in appointment setting, troubleshooting, escalation call handling, products and services support, and driving sales. Ensures accurate process knowledge transfer to agents. Conducts one-on-one refresher training.

Experience: 2 - 5 years

Communicate effectively to customers through emails.

Experience: 2 - 5 years

Provides resolution to customers.

Experience: Less than 6 months

Optimized my client’s time and priorities to help them reach their goals Took ownership and manage inbox, calendars and scheduling Researched and develop plans for your client’s personal and professional growth Built rapport with your client’s network and team and help to manage these important relationships

Experience: Less than 6 months

Experience: Less than 6 months

Able to read and understand Spanish language. Currently studying to improve and up skill.

Basic Information

Age
27
Gender
Female
Website
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Address
Lapu-Lapu, Cebu
Tests Taken
DISC
Dominance: 44
Influence: 10
Steadiness: 23
Compliance: 23
English
C1(Advanced)
Government ID
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