My strong foundation in customer service has honed my communication, time management, problem-solving, organizational, and critical-thinking abilities, which are essential for the role of an executive assistant. I excel at anticipating and addressing the needs of my clients, efficiently scheduling appointments, and managing multiple tasks with precision, all of which are key to providing seamless support to executives. As a proactive learner with sales and technical proficiency, I am able to address challenges with innovative solutions while enhancing overall efficiency.
Outside of work, I enjoy learning the Spanish language and creating short, creative videos of my travels.
Experience: 2 - 5 years
Equipped in providing technical support to customers like basic troubleshooting. Monitors, detects and manages any incident or event that disrupts the expected standard operation of a network, service or product.
Experience: 2 - 5 years
Experience: 2 - 5 years
Create technician repair and installation appointments for customers
Experience: 2 - 5 years
Provides empathetic and appropriate support to customers' concerns. Equipped in appointment setting, troubleshooting, escalation call handling, products and services support, and driving sales. Ensures accurate process knowledge transfer to agents. Conducts one-on-one refresher training.
Experience: 2 - 5 years
Communicate effectively to customers through emails.
Experience: 2 - 5 years
Provides resolution to customers.
Experience: Less than 6 months
Optimized my client’s time and priorities to help them reach their goals Took ownership and manage inbox, calendars and scheduling Researched and develop plans for your client’s personal and professional growth Built rapport with your client’s network and team and help to manage these important relationships
Experience: Less than 6 months
Experience: Less than 6 months
Able to read and understand Spanish language. Currently studying to improve and up skill.
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