7 Years Vacation Rental VA | Airbnb | VRBO | Customer Suppor

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

December 21st, 2024 (today)

Member Since

January 9th, 2017

Profile Description

Hi, my name is Upgrade to see actual info!

I have been an Airbnb virtual property manager for nearly 7 years and I can help manage your listings either as a co-host or property manager. I have the experiences and skills that you are looking for! 

Experiences:

- London-based property management
- Hong Kong-based property management
- Bali-based property management- Cebu-base property management
- US-based property

Property management tasks: 

- Respond to guest inquiries
- Screen potential guests and make bookings
- Schedule cleanings with housekeepers
- Coordinate with local guest manager and staff
- Send welcome, check-in, and stay messages
- Quickly handle problems that may arise (i.e. extenuating cases from Airbnb) 
- Manage listing calendar, rates, and availability
- Write and respond to guest reviews

Adept with the following platforms: 

Airbnb | FlipKey/ TripAdvisor | VRBO | HomeAway | Upgrade to see actual info | Expedia | Agoda | TravelStaytion | Cuddlynest | BaliVillas 

Long term rentals: 
Craiglist | Upgrade to see actual info 

Tools: 

Slack | IGMS | Tokeet |Smartbnb | BeyondPricing | Zendesk | Skype | Google Office Suites | Microsoft Office | Canva | Zoom | Workflowy 

If you are looking for a virtual assistant with extensive customer service experience who can take easy to complicated calls, email, and live chat - then,  I am the best person you need to work with.  

So, let's chat If you think I can help. I am looking forward to hearing from you!