Amazon and Shopify Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 24th, 2025 (yesterday)

Member Since

November 24th, 2024

Profile Description

Amazon & Shopify Virtual Assistant | Supply Chain & Business Development Specialist
I am a results-driven professional with extensive experience in e-commerce and corporate supply chain management. 

Amazon Virtual Assistant | FBA Specialist | Product Listing | PPC Ads |
Store Management 
1. SEO-Optimized Listing Creation- Expert in crafting high-converting Amazon product listings
using keyword research tools like Helium 10 and Jungle Scout. Skilled in writing compelling
titles, bullet points, and product descriptions that boost organic ranking, improve click-through
rates (CTR), and increase conversion rates. 
2. Amazon PPC Campaign Management- Experienced in launching, managing, and optimizing
Sponsored Product campaigns using manual and automatic targeting strategies. Proficient in
keyword targeting, bid adjustments, and A/B testing to maximize ACoS, ROAS, and overall ad
performance. 
3. Inventory and Order Management- Skilled in FBA inventory management, stock forecasting,
and order tracking to avoid stockouts, overstocking, and inventory performance issues. Familiar
with Amazon restock limits and Seller Central backend systems. 
4. Analytics and Performance Reporting- Strong ability to track key performance indicators (KPIs)
such as BSR, sales velocity, CTR, CR, ACoS, and more. Generates actionable insights through
regular reporting using tools like Google Sheets, Helium 10 Profits, and Amazon Business
Reports. 
5. Customer Service & Account Health Maintenance- Trained in handling buyer messages, order
issues, and negative feedback removal in line with Amazon SLA standards. Focused on
maintaining a high seller rating, feedback score, and Account Health metrics to avoid suspension
risks.

Shopify Virtual Assistant | Store Setup | Product Listing | Order Fulfillment | Store
Optimization
1. Shopify Store Setup & Configuration- Experienced in setting up fully functional Shopify stores
from scratch—configuring payment gateways, shipping rates, tax settings, and store policies to
ensure a seamless, secure, and user-friendly shopping experience. 
2. Product Listing & Optimization- Skilled in uploading and optimizing product listings with SEO
friendly titles, engaging product descriptions, high-quality images, and appropriate product tags
and collections to enhance search visibility and improve conversion rates. 
3. Shopify Store Optimization & SEO- Performed regular store audits to enhance site speed, mobile
responsiveness, and navigation. Implemented on-page SEO strategies, including meta titles, meta
descriptions, and alt texts to boost Google ranking and organic traffic. 
4. Order Management & Fulfillment Coordination- Efficient in managing the entire order lifecycle—
from processing and fulfillment to tracking and resolving customer concerns. Experienced in
coordinating with suppliers, third-party logistics (3PLs), and dropshipping platforms. 
5. Shopify Marketing & Promotions- Executed email marketing campaigns, abandoned cart
recovery, discount codes, and seasonal promotions using Shopify-integrated tools and apps like
Klaviyo, Mailchimp, and Shopify Email to increase customer retention and sales revenue

Corporate Supply Chain & Business Development Experience:
1. Spearheaded end-to-end production planning for dairy-based FMCG products including soya drinks and yogurt, leveraging data-driven forecasting models to align production with sales trends, inventory targets, and demand planning KPIs.
2. Implemented inventory optimization strategies for high-velocity SKUs, ensuring consistent stock availability across multiple distribution channels while minimizing carrying costs.
3. Analyzed seasonality, historical sales data, and promotional forecasts to build dynamic supply plans, supporting agile response to market shifts.
4. Built and maintained collaborative relationships with global supply partners, including Greenspot Thailand (Vitamilk) and Calidad Pascual Spain (Creamy Delight), aligning supply schedules with market demand to ensure on-time production and fulfillment.
5. Coordinated cross-functionally with procurement, logistics, and import/export teams to manage material replenishment, track inbound shipments, resolve supply bottlenecks, and improve supply continuity.
6. Monitored inventory health across raw materials, packaging components, and finished goods, partnering with warehouse operations to prevent stockouts and overstock scenarios.
7. Contributed to New Product Development (NPD) projects and led process improvement initiatives, enhancing planning workflows, reducing lead times, and increasing operational efficiency.
8. Maintained strong KPI performance in supply chain metrics, including inventory turnover, fill rate, and forecast accuracy, ensuring alignment with company goals.
9. Recognized with the "Always Growing Award" in December 2024 for demonstrating leadership potential and driving continuous value through innovative planning contributions.
10. Lead Generation & Market Research: Identified and qualified high-potential leads through advanced market intelligence strategies—leveraging tools like LinkedIn Sales Navigator, industry trend analysis, CRM systems, and directories such as Yellow Pages to build a strong sales pipeline.
11.  Project Management & Execution: Successfully led end-to-end business development projects, including new warehouse setup and expansion initiatives—ensuring on-time execution, resource allocation, and seamless operational rollout.
12. Cross-Functional Coordination: Collaborated with Operations, HR, and Procurement teams to assess manpower requirements, source warehouse equipment, and improve supply chain and logistics infrastructure.
13. Data-Driven Strategy Development: Analyzed financial reports, sales performance, and market trends to deliver insights that informed key strategic decisions, resulting in enhanced profitability and business growth.
14. Client-Facing Presentation Support: Designed visually compelling sales decks and proposal materials using Canva and PowerPoint to support internal presentations and external client pitches—boosting stakeholder engagement and conversion rates.
15. Executive-Level Reporting: Reported directly to the Business Development Manager and COO, providing regular performance dashboards, sales KPIs, and business intelligence to support decision-making and growth forecasting.

Why You Should Hire Me:
1.  Proven Track Record – With years of experience in both corporate and freelance settings, I bring a unique combination of analytical expertise and hands-on execution.
2.  Detail-Oriented & Data-Driven – Whether it’s optimizing supply chain efficiency or enhancing e-commerce store performance, I rely on data-backed strategies for success.
3. Strong Problem-Solving Skills – I proactively identify and resolve issues, ensuring smooth operations in both supply chain management and e-commerce.
4. Tech-Savvy & Adaptable – Well-versed in e-commerce tools like Helium 10, Shopify, and Amazon Seller Central, as well as corporate analytics and planning systems.
5. Effective Communicator – I build strong relationships with stakeholders, clients, and suppliers, ensuring collaboration and alignment with business goals.
6. Growth-Oriented Mindset – I continuously seek opportunities to improve processes, reduce costs, and drive business expansion.

With a blend of analytical skills, strategic planning, and hands-on e-commerce expertise, I am committed to delivering results that drive efficiency and business growth. Let’s collaborate and take your business to the next level!