A highly versatile person with a strong work ethic and the desire to make a positive impact in any professional environment. I can bring a diverse range of skills, experience and knowledge that have been developed over the years through both my formal education and professional experience.
Experience: 6 months - 1 year
1.Supported customers in troubleshooting current and past software issues with their device concerning home internet modems ( Sagemcomm, Nokia and Arcadyan) 2. Assisted clients with general support for hardware, peripherals, network connections, and external software such as Syncups devices, Google Nest Doorbell and Cameras 3. Received technical support calls for Android and Apple mobile applications, settings issues and replacement. 4. Inform customers about the status of any network issues or outages by evaluating the condition of the towers located near their address.
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