Rhea

Customer Service Specialist & Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Bachelors degree

Last Active

January 28th, 2025 (2 days ago)

Member Since

November 20th, 2024

Profile Description

As a dedicated and experienced Customer Service Specialist with 5 years in the industry, I have developed a strong skill set in resolving customer inquiries, providing exceptional support, and enhancing overall customer satisfaction. Throughout my career, I have demonstrated the ability to handle complex situations, manage multiple communication channels, and maintain a positive brand image. My experience spans across diverse industries, allowing me to adapt to varying customer needs and expectations effectively.I am proficient in troubleshooting, conflict resolution, and identifying solutions to improve customer experience. My excellent communication and interpersonal skills have enabled me to foster long-term relationships with customers and contribute to improved retention rates. I pride myself on my ability to work efficiently under pressure while maintaining a friendly and professional demeanor.I am committed to continuous learning and development, staying up-to-date with the latest customer service trends and technologies. Whether handling inquiries via phone, email, or live chat, I strive to create a seamless and positive experience for each customer.

Top Skills

Experience: 5 - 10 years

It was a great opportunity and working with eBay was the best so far and I would say it gives me room for growth and appreciation that I truly deserve.

Experience: 6 months - 1 year

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

Basic Information

Age
47
Gender
Female
Website
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Address
San Francisco, Agusan del Sur
Tests Taken
IQ
Score:  122
DISC
Dominance: 43%
Influence: 18%
Steadiness: 21%
Compliance: 18%
English
C2(Advanced/Mastery)
Government ID
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