I am a skilled General Virtual Assistant and Customer Service Representative with 12 years of experience in the BPO industry. I excel in managing customer interactions with patience and persistence, especially in fast-paced environments. My ability to handle difficult clients, think quickly, and deliver effective solutions has been key to my success.
In addition to my customer service expertise, I also have experience in bookkeeping, specializing in QuickBooks. This blend of technical and customer-facing skills allows me to provide comprehensive support and contribute to diverse business needs.
Experience: 10+ years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Hands-on QuickBooks experience in processing Accounts Payable, Accounts Receivable, Inventory, Posting Daily Sales, including bank and credit card reconciliations.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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