• People manager skills in leading, motivating and coaching frontline agents to achieve metrics
• Creating culture to align employees with business goals and vision
• Leading conference calls for business-wide audiences to report on goals, metrics and providing monthly business updates
• Project and event management and leading site-wide initiatives
• Facilitating employee healthy safety through emergency and evacuation drills and procedures
• Six Sigma-trained for Paretto Analysis, Process Mapping and creating and simplifying processes and systems
• Competent in Windows, Microsoft Office, Verint, Kronos and NICE
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.