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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

February 3rd, 2025 (6 days ago)

Member Since

January 4th, 2017

Profile Description

With over nine years of diverse experience in market research and quality assurance, I have developed a strong skill set that combines analytical abilities with a keen focus on improving processes and ensuring high standards.
Market Research InterviewerApril 01, 2014 – November 30, 2019* Conducts various surveys and interviews via phone with U.S. residents.
* Asks scripted questions related to the survey topic, which could range from products and services to broader social or political issues.
* Records responses accurately using a computer to document participant answers.
* Maintains professionalism while interacting with participants, ensuring a positive experience.
* Adheres to confidentiality and privacy standards while handling respondent information
Quality Assurance SupervisorDecember 1, 2019 – January 5, 2025* Monitors and evaluates the performance of telephone market researchers from different centers (Davao, Cebu, and the U.S.) to ensure adherence to quality standards.
* Provides feedback and coaching to researchers to improve their performance, including communication skills and data collection methods.
* Conducts regular audits of surveys and interviews to identify areas for improvement and implement corrective actions.
* Ensures adherence to company policies and industry best practices for data collection, confidentiality, and respondent privacy.
* Coordinates with other teams to ensure alignment between quality assurance practices and project goals.
With a proven track record in both market research and quality assurance, I am well-equipped to contribute to strategic initiatives that require meticulous attention to detail and a customer-focused mindset.