Jlord

Salesforce Administrator/Flow Automation Expert/Google Admin

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($1,999.99/month)

Bachelors degree

Last Active

March 18th, 2025 (2 days ago)

Member Since

January 4th, 2017

Profile Description

7 years experience - customer/technical support

LOB's/Accounts Handled:
-Toshiba computers (Hardware Troubleshooting)
-Symantec (Virus Removal/Application Support)
-Verizon POTS (Telephony); AT&T (Telephony/Networking)
Upgrade to see actual info (Helpdesk Support for OfficeMax/OfficeDepot & Upgrade to see actual info - Networking, Windows OS optimization & cleanup, Virus Removal, Remote Desktop Support, Application Installation and Repair, Break-fix)
-Google Drive (Product Support - Drive, Docs and Photos)
-Intuit Quickbooks - Product Support
-Dialpad - Telephony, Softphone, Desk Phone, Application Support

Other roles:
-Jexet Technologies - Field Engineering Coordinator
-Office Clerk (Administrative Job)

Support Scope: Consumer; Businesses; Internal Support

Support Channels:
-Phone
-Chat
-Email

Tools:
-Zendesk
-GoToMeeting
-Zoom
-Google Productivity Suite
-Office365 Productivity Suite
-Ninjatoo
-Atlassian
-Encore
-Salesforce
-Jabber
-Hubspot
-LastPass
-BaseCamp
-LogMeIn Rescue
-Five9
-Dialpad
-Slack
-TimeProof
-TimeDoctor
-BambooHR
-Trello
-MS Office
-Dialpad
-8x8
-ConnectWise
-joinMe

Current: Salesforce and Systems Administrator

Top Skills

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Software » Databases » MySQL

E-Commerce » Inventory Management » Quality Control

E-Commerce » Clickfunnels

Office and Administration » Transcription

Office and Administration » Translation

Web Programming » PHP

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
34
Gender
Male
Website
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Address
Daet, Camarines Norte
Tests Taken
IQ
Score:  90
DISC
Dominance: 26%
Influence: 24%
Steadiness: 29%
Compliance: 21%
English
B2(Upper Intermediate)
Government ID
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