With my customer service and support background, I excel in problem-solving and communication to ensure customer satisfaction. My experience, from resolving billing issues at Sutherland to supporting Grab’s operations, equips me to address challenges proactively. Additionally, my leadership as a Class Facilitator has strengthened my ability to foster collaboration and motivate teams. I’m committed to driving both customer satisfaction and team success by improving workflows and performance.
Experience: Less than 6 months
*Responsible for maintaining a positive, empathetic and professional attitude towards customer at all times. *ldentify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer's problems *Documenting records of customer interactions, transactions, comments and complaints while on call *Processed billings, payments, upgrade and downgrade *Working on extended odd hours and/or during holiday periods.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.