Julie

CUSTOMER SERVICE REPRESENTATIVE

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

November 10th, 2024

Profile Description

With my customer service and support background, I excel in problem-solving and communication to ensure customer satisfaction. My experience, from resolving billing issues at Sutherland to supporting Grab’s operations, equips me to address challenges proactively. Additionally, my leadership as a Class Facilitator has strengthened my ability to foster collaboration and motivate teams. I’m committed to driving both customer satisfaction and team success by improving workflows and performance.

Top Skills

Experience: Less than 6 months

*Responsible for maintaining a positive, empathetic and professional attitude towards customer at all times. *ldentify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer's problems *Documenting records of customer interactions, transactions, comments and complaints while on call *Processed billings, payments, upgrade and downgrade *Working on extended odd hours and/or during holiday periods.

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
None
Government ID
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