Project Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

August 11th, 2024 (68 days ago)

Member Since

January 3rd, 2017

Profile Description

Seasoned professional with extensive experience in project management, executive assistance, customer service, and social media management. With over 15 years in the field, I have a proven track record of leading successful projects, providing top-tier executive support, and delivering exceptional customer service. My expertise extends to managing social media platforms to enhance brand presence and engagement.Key Skills:Project Management: Skilled in coordinating complex projects, managing timelines, and ensuring deliverables meet high standards.Executive Assistance: Proficient in supporting executives with administrative tasks, scheduling, and communication to streamline operations.Customer Service: Experienced in delivering outstanding customer support, resolving issues efficiently, and maintaining high satisfaction levels.Social Media Management: Adept at developing and executing social media strategies, creating engaging content, and analyzing performance metrics.Driven by a passion for excellence and a commitment to achieving organizational goals, I am eager to bring my diverse skill set to a dynamic team.________________________________________________________________________________________
RELEVANT EXPERIENCES:

March 2020 – June2024FluentPetThe original sound buttons and HexTiles that let you understand and communicate with dogs and cats who couldn't otherwiseSocial Media Manager / EADuties & Responsibilities:1. Oversees interactions with the audience through implementing content strategies on our social media platforms2. Monitoring the company's brand on social media3. Managing calendar, travel arrangements and email of the CEO
August 2020 – May 2023 
Alpine Corporation One of the world's leading manufacturers of wholesale garden decor, fountains, pond supplies, and gift products. 
EA / Quality Control / CS 
Duties & Responsibilities: 
1. Arrange calendars and files, initiate meetings for the CEO 
2. Review reports and conducts QA on quality of products referencing from a specified CRM system 
3. Manage tickets in Zendesk and provides customer service 

March 2017 - April 2020 
Delonix BPO Cebu Provides digital marketing services for AU based clients 
Project Manager 
Duties & Responsibilities: 
1. Manage clients projects and delegates tasks 
2. Manages a team to make sure projects are completed 

March 2014 – January 2017 
Tate Publishing 
Christian publishing company based in the US 
Project Manager 
Duties & Responsibilities: 
1. Tracks progress of books and coordinates with internal staff for production 
2. Communicates with authors with book updates 

March 2012 - March 2014 
Convergys Philippines now Concentrix 
Global leader in customer management and serve a wide range of companies in many different vertical markets 
Customer Service Representative, Sprint 
Duties & Responsibilities: 
1. Answers call from customers who have inquiries about our product 
2. Coordinates with supervisors for unresolved issues 

February 2010 - March 2012 
Eli Global
Globally diversified information and services group 
Sales/Collections Representative, Beckett Media 
Duties & Responsibilities: 
1. Calls out to possible prospects to carry Beckett’s publications; 
2. Projects sales target; 

August 2006- July 2008 
JP Morgan Chase 
Global financial services firm that operates in more than 60 countries. 
Risk Management Analyst 
Duties & Responsibilities: 
1. Verifies credit card security information; 
2. Takes escalation calls from customer service.