Overview
Looking for part-time work (6 hours/day)
at $7.84/hour ($1,034.88/month)
Bachelors degree
Last Active
November 23rd, 2024 (yesterday)
Member Since
November 8th, 2024
Profile Description
Content Moderator:
Content Review & Compliance: Expertise in monitoring, reviewing, and moderating user-generated content across platforms to ensure compliance with community guidelines, legal standards, and ethical norms.
Attention to Detail: Strong ability to spot inappropriate, harmful, or off-brand content, including offensive language, hate speech, and graphic material.
Conflict Resolution: Effective in managing and resolving user disputes, addressing escalations, and offering clear communication in sensitive situations.
Technical Proficiency: Familiarity with moderation tools, social media platforms, content management systems (CMS), and reporting mechanisms.
Cultural Sensitivity: Understanding of diverse cultures and regional norms to ensure appropriate moderation across global audiences.
Problem-Solving: Proactively identifying emerging issues in content trends and collaborating with teams to improve moderation guidelines.
Developer Support:
Technical Troubleshooting: Proficient in diagnosing and resolving software and API issues, providing clear and concise solutions to developers.
Programming Knowledge: Familiarity with programming languages (e.g., JavaScript, Python, or others) and web development tools to better understand the issues faced by developers.
Customer Service & Communication: Excellent communication skills to explain technical concepts to non-technical stakeholders, with a focus on empathy and customer satisfaction.
Documentation & Knowledge Sharing: Experience in creating or maintaining developer documentation, knowledge bases, and FAQs to enhance self-service options.
Bug Reporting & Issue Tracking: Skilled in using bug tracking systems (e.g., Jira) and working with cross-functional teams to resolve technical issues.
Collaboration: Ability to work closely with engineering, product, and QA teams to streamline the support process and improve product quality.
This combination of skills emphasizes both the technical and interpersonal abilities needed to handle complex moderation and developer support tasks.
Top Skills
Marketing » Content Creation
Experience: Less than 6 months
Experienced in creating optimized and engaging content for Google Play Store listings, including app titles, descriptions, screenshots, and promotional videos.
Marketing » Content Creation » Proofreading
Experience: Less than 6 months
Skilled in reviewing and refining written content to ensure accuracy, clarity, and consistency. Proficient in identifying and correcting grammar, spelling, punctuation, and syntax errors, while also ensuring the content adheres to brand tone and style guidelines. Strong attention to detail in ensuring content flows smoothly and is free from inconsistencies, enhancing readability and overall quality.
Design » Thumbnail & Social Media Design
Experience: Less than 6 months
I have a less than 6 months of experience in social media design and management. I can also create Thumbnail for my previous clients and I was able to boost their social media presence and edge.
Other Skills
Video Editing » Social Media Video Editing
Experience: Less than 6 months
With 6 months of experience in social media video editing through Cupcut, Short and long term video editor and Adobe video editor. I was able to help my previous customer to boost their social media presence and edge. Through my work my previous client is able to get prospects and business partners.
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan City
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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Strings of Victory: JayJay’s Unforgettable Encore
From sacrificing meals for education to discovering a passion for videography, JayJay's narrative unfolds from a railway engineer to a thriving Online Filipino Specialist.
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