Administrative / Social Media / Customer Service

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (4 days ago)

Member Since

January 3rd, 2017

Profile Description

A reliable virtual assistant with a total of 10 years of experience in administrative assistance, customer service, social media management, and marketing strategies.

KEY STRENGTH:

*Customer service expert
*Reliable Administrative Support
*Detail & result oriented
*Strong Problem-Solving
*Excellent Communication
*Analytical & critical thinker 
*Flexibility and Adaptability*Efficient multi-tasker
*Resourceful
*Assertive

EXPERTISE:

*Social Media (Facebook, Instagram, LinkedIn, NexDoor app)
*Google Suite
*Asana
*Canva
*IntakeQ
*Hubspot
*Georgias
*Amazon Seller Central

WORK EXPERIENCE:

Executive Administrative Assistant
IV Better Hydration & Wellness: Feb 2023 - Present
*Project Management
*Administrative Assistance
*Operation Management
*Recruitment
*Inbound & Outbound Calls
*Social Media Management
*Email Marketing

Executive Administrative Assistant
Theraptiva: Nov 2021-Jan 2023
*Email Management
*Calendar Management
*Project Management
*Administrative Assistance
*Operation Management
*Inbound & Outbound Calls
*Social Media Management

General Virtual Assistant
Freelance (Sub-contractor): Dec 2019-Dec 2021
*Handled Amazon Seller Central accounts in FBA & FBM shipments, customer service, monitoring orders, and inventory management. 
*Content writing for product listing

Customer Service Representative
Kewlioo: Feb 2019-Jul 2019
*Handled inbound and outbound calls, email management, and chat support for a fitness retail campaign via Shopify.

Customer Service Representative
Azpired Inc. (BPO): Apr 2017-Feb 2019
*Handled inbound and outbound calls for a loan campaign

Customer Service Representative
Support Zebra (BPO): Aug 2013-Oct 2016
*Handled cold calling for an Education campaign.
*Handled inbound and outbound calls for a US Smartphone brand.

I am open to new opportunities. Ready to tackle exciting projects!

Let's connect and discuss how I can contribute to your team!