Customer Service Representative & Skilled Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $2.00/hour ($352.00/month)

Bachelors degree

Last Active

February 27th, 2025 (yesterday)

Member Since

November 7th, 2024

Profile Description

I’m a 23-year-old Virtual Assistant based in the Philippines, with a strong background in the BPO (Business Process Outsourcing) industry. I spent over four years working in various roles in the BPO sector, which provided me with invaluable experience in customer service, communication, and handling diverse tasks. However, despite the experience, I realized that a traditional BPO career wasn't the right fit for me long-term. I wanted more flexibility and a chance to grow in a role that allowed me to work closely with clients and offer tailored solutions.This led me to transition into becoming a Virtual Assistant. Since then, I’ve embraced this career path and I’m now fortunate to handle multiple clients, offering high-quality support and services across various industries. I specialize in administrative tasks, customer service, social media management, data entry, research, and more, but I’m always eager to take on new challenges and develop new skills to meet the needs of my clients.My experience in the BPO industry has equipped me with excellent communication skills, the ability to multitask effectively, and the drive to provide outstanding support. I take pride in delivering efficient, reliable, and professional services, and I aim to help my clients achieve their goals by taking care of their daily tasks and making their workflows more efficient.If you’re looking for a virtual assistant who is dedicated, adaptable, and ready to tackle any task you throw my way, I’d be happy to help! 

SKILLS??Email Management
Calendar and Appointment Management
Data Entry and Management
File Organization and Management
Document Formatting and Proofreading
CRM (Customer Relationship Management) Management Travel Planning and Coordination
Meeting Scheduling and Coordination
Basic Bookkeeping and Invoicing
Task and Project Management
Customer Service via Email/Chat/Phone
Responding to Inquiries and Messages
Handling Client Feedback and Complaints
Lead Generation and Prospecting
Order Processing and Follow-Ups
Technical Support (Basic)
Help Desk Support
Survey Management and Feedback Collection
Product or Service Inquiries Management