With over 9 years of experience in Senior Operations Management, I havefocused primarily on customer service, fraud prevention, and disputeresolution. I am skilled in managing complex transactions and escalated cases,providing exceptional support to business-to-business clients and high-valuecustomers through account management. My experience includes workingwith well-known companies and banks in the United States, such as CapitalOne Bank and PayPal.
I aim to leverage my expertise in Administrative Operations, CustomerRelationship Management, Financial Operations, and Risk Management in agrowth-oriented organization.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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