Dependable and caring with six months of customer chat support experience and a year and three months as a customer phone support representative. Knowledgeable in achieving customer satisfaction without compromising handling time and internal processes. Through the use of multiple tools at the same time, developed the ability to multitask and ensuring quality at the same time. Even with the entry-level position, still reliable in providing guidance to those new in the line of business.
Experience: 6 months - 1 year
3 months into the BPO industry was able to become the top 2 representative
Experience: 1 - 2 years
Received a great call award An incentive recipient for a particular month basing on performance
Experience: 1 - 2 years
Making sure all calls and chat are documented for quality assurance purposes.
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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