Excelsis

Customer Chat/Phone Support Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.28/hour ($401.28/month)

Bachelors degree

Last Active

December 1st, 2024 (today)

Member Since

November 6th, 2024

Profile Description

Dependable and caring with six months of customer chat support experience and a year and three months as a customer phone support representative. Knowledgeable in achieving customer satisfaction without compromising handling time and internal processes. Through the use of multiple tools at the same time, developed the ability to multitask and ensuring quality at the same time. Even with the entry-level position, still reliable in providing guidance to those new in the line of business.

Top Skills

Experience: 6 months - 1 year

3 months into the BPO industry was able to become the top 2 representative

Experience: 1 - 2 years

Received a great call award An incentive recipient for a particular month basing on performance

Experience: 1 - 2 years

Making sure all calls and chat are documented for quality assurance purposes.

Other Skills

Basic Information

Age
22
Gender
Female
Website
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Address
Tagbilaran, Bohol
Tests Taken
None
Government ID
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