Excelsis

Virtual Assistant Extraordinaire | Customer Support Pro

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 18th, 2025 (2 days ago)

Member Since

November 6th, 2024

Profile Description

Hi! I'm Upgrade to see actual info, a dedicated Virtual Assistant with expertise in customer support, appointment setting, data entry, and lead generation. I have a strong background in managing client relationships, handling inquiries, and streamlining processes to improve efficiency and customer satisfaction.
With experience in industries like healthcare and e-commerce, I specialize in:

? Customer Support (Phone, Email, Chat)

? Appointment Setting & Patient Coordination

? Data Entry & CRM Management

? Lead Generation & Outreach

? Administrative Support & Organization
I’m proficient in tools like Google Workspace, Salesforce, Upgrade to see actual info, Canva, and Slack. Whether you need a reliable assistant to manage customer interactions, generate leads, or handle administrative tasks, I’m here to help!
Let’s connect and grow your business together! ????

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

3 months into the BPO industry was able to become the top 2 representative

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

Received a great call award An incentive recipient for a particular month basing on performance

Office and Administration » Documentation

Experience: 1 - 2 years

Making sure all calls and chat are documented for quality assurance purposes.

Other Skills

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tagbilaran, Bohol

Tests Taken: IQ
Score: 113: DISC
Dominance: 43%
Influence: 19%
Steadiness: 16%
Compliance: 22%: English
C2(Advanced/Mastery)