Customer Service Representative with 2 years of experience in the BPO industry, dedicated to delivering exceptional service and solving customer issues with efficiency and empathy. Skilled in handling diverse customer inquiries, troubleshooting problems, and maintaining strong customer relationships. Passionate about continuous learning and adapting to new challenges to ensure high-quality service. Looking to grow and contribute in a dynamic work environment where I can make a meaningful impact.
Experience: Less than 6 months
With 2 years of hands-on experience, I have developed a deep understanding of how to provide exceptional customer service across various channels (phone, chat, email). I am adept at handling a wide range of customer inquiries, from basic questions to complex problem-solving scenarios, ensuring customer satisfaction and loyalty.
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