Proven experience in customer service, preferably in the financial services industry.
Exceptional verbal and written communication skills.
Strong problem-solving abilities and the capacity to think critically.
Ability to work in a fast-paced environment while maintaining accuracy.
Proficient in using customer service software and tools, with strong computer skills.
Strong interpersonal skills and a commitment to delivering outstanding customer service.
Experience: 2 - 5 years
Well versed in tableau based server which is mainly used for data analysis
Experience: 10+ years
Handle customer inquiries via phone promptly and professionally for more than 10 years
Experience: 10+ years
I have been with the BPO industry for 10 years
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