PROJECT MANAGER AND CUSTOMER SUPPORT

Overview

Looking for full-time work (8 hours/day)

at $6.84/hour ($1,203.84/month)

Bachelors degree

Last Active

November 18th, 2024 (7 days ago)

Member Since

November 3rd, 2024

Profile Description

A results-oriented professional with expertise in both Project Management and Customer Support, dedicated to delivering exceptional outcomes through effective leadership and customer-focused service.

As a Project Manager, I am experienced in managing all phases of the project lifecycle, from planning and resource allocation to execution and delivery. I am skilled at leading cross-functional teams, maintaining clear communication with stakeholders, and ensuring projects are completed on time, within scope, and on budget. Whether using Agile or traditional methodologies, I focus on aligning project goals with organizational objectives and driving continuous improvement. With strong problem-solving abilities and attention to detail, I consistently deliver high-quality results while optimizing processes.

In Customer Support, I am committed to providing outstanding service by responding to inquiries, troubleshooting issues, and delivering timely solutions across multiple channels. Known for empathetic communication and a calm, professional demeanor, I effectively resolve complex issues while ensuring a positive customer experience. I handle escalations efficiently, aiming to turn challenges into opportunities for customer satisfaction and loyalty. With a deep understanding of customer needs, I am focused on fostering long-term relationships and enhancing overall customer satisfaction.

With a unique blend of project management and customer support experience, I bring a comprehensive approach to driving success and delivering value to both clients and organizations.