With over a decade in the BPO industry, I bring extensive experience in customer service and technical support to every project. Additionally, my diverse background includes real estate sales and life insurance advisory, broadening my skill set beyond traditional BPO roles.
My career showcases excellence in B2C and B2B sales, as well as customer service. I excel in Google Ads and utilize Google and Microsoft apps to streamline operations. My above-average English fluency enhances communication with clients and colleagues.
I offer strong experience in technical support, billing, and finance. My administrative and multitasking abilities ensure efficient handling of responsibilities while maintaining attention to detail and creativity.
Adept at team management and coaching, I use analytical thinking to overcome challenges and foster growth. My ability to work under pressure reflects my adaptability and dedication to quality.
My goal is to apply my extensive background and versatile skill set to deliver exceptional results across various projects. Whether in customer service, technical support, or administrative tasks, I'm committed to driving success with efficiency and excellence.
Experience: 1 - 2 years
I actually worked for Google Ads as an employee of one of their 3rd party vendors. I reached out to small to medium business owners and even collaborated with digital marketing agencies in improving the performance of their campaigns. I can build, optimize and strategize campaigns, do a/b ad testing, keyword research, increasing quality score, ad strength and optimization score.
Experience: 1 - 2 years
Worked for Choice Hotels as a Virtual Front Desk. Provided quick answers about the area to persuade people that I was actually part of the front desk and improving their booking rate by influencing inquirers to make reservations I was also a Property Support which provided technical and billing support to front desk clerks and general managers
Google Ads New Business Onboarding Team - 1 year B2B Sales Choice Hotels: Virtual Front Desk & Property Support Team - 1 Year Sales Dodo Australia: Telco Sales Team - 1 Year Outbound Sales Ortigas Land & Megaworld: Luxury Property Specialist Sales Team - 1 Year Sales Manulife Philippines: Financial Advisor - 2 Years Life Insurance Sales
Experience: 1 - 2 years
Appointment Setter, Real Estate Virtual Assistant, Personal Virtual Assistance, Social Media Manager, Google Ads Expert, Customer Service Representative
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