Customer Service Specialist

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 31st, 2024 (2 days ago)

Member Since

October 28th, 2024

Profile Description

Dedicated customer service professional with extensive experience in delivering exceptional
support and enhancing customer satisfaction. Proven ability to resolve issues efficiently while
maintaining a positive rapport with clients. Seeking to leverage strong communication and
problem-solving skills in a challenging new role.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently. Technical Knowledge: Familiarity with hardware, software, and networking concepts. Communication Skills: Clear verbal and written communication to explain technical concepts to non-technical users. Customer Service: Patience and empathy to assist users and provide a positive experience. Attention to Detail: Ability to identify specific problems and document solutions accurately. Time Management: Prioritizing tasks effectively to handle multiple support requests. Remote Support Tools: Proficiency in using software for remote assistance and troubleshooting. Documentation Skills: Creating clear documentation for processes, solutions, and common issues. Team Collaboration: Working effectively with other team members and departments. Continuous Learning: Keeping up-to-date with the latest technology trends and tools.