Hi! I’m
Here are my tools and skills:
Skills
- Data Management and Organization
- Chat Operations and Communication
- Quality Evaluation and Auditing
- Live Monitoring and Process Compliance Verification
- Process Optimization and Continuous Improvement
- Constructive Feedback and Team Support
- Accuracy, Confidentiality, and Efficiency
Tools
- Web ICS for Chat Operations
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides)
- Data Entry Platforms and Systems
- Quality Monitoring Tools
I bring valuable expertise in data management, process optimization, and quality assurance, with a strong emphasis on accuracy, confidentiality, and efficiency. I am confident these skills make me a valuable asset to any organization, and I look forward to connecting with you.
Experience: 2 - 5 years
1. Managed large datasets, ensuring accurate and efficient entry, verification, and maintenance. 2. Conducted quality evaluations of chat transcripts, providing feedback to enhance team performance and customer satisfaction. 3. Collaborated with cross-functional teams to streamline data processes and improve operational efficiency.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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