Jenette
Trainer and Senior Customer Service Representative (5YEARS+)
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
March 20th, 2025 (today)
Member Since
October 27th, 2024
Profile Description
I am a former Learning Specialist and Customer Service Representative with over five years of experience in the BPO industry, aspiring to transition into a work-from-home setup. Throughout my career, I have worked with various accounts, allowing me to develop and refine key skills such as strong communication, organization, time management, adaptability, and attention to detail—all of which will be invaluable in this new opportunity. My experience spans across multiple industries:
Retail Campaign – Assisted customers in processing their online orders and provided support for product-related inquiries. Hotel & Casino Campaign – Managed hotel, restaurant, and event bookings, ensuring seamless customer experiences. Financial Account (Trainer Role) – Trained teams on handling merchants’ inquiries regarding payment services, from business setup and technical issues to reconciliation. I
am eager and excited to step into this new role, where I can leverage my experience to contribute effectively to the company's success. My goal is to bring efficiency, innovation, and dedication to help the business grow and achieve its objectives.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Office and Administration » Communication
Experience: 5 - 10 years
Office and Administration » Organization
Experience: 5 - 10 years
As a Trainer, we need to be well organize to meet our agendas and client expectations.
Other Skills
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Flexibility
Experience: 5 - 10 years
I've been to different campaigns during my BPO days and excelled in each accounts as top performer and even got offered for a promotion.
Office and Administration » Time Managment
Experience: 5 - 10 years
One of the things that I'm proud very proud of myself is not having any lost hour issues during my BPO days and I was able to manage to meet most of the needed expectations to every task I was assigned to.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Puerto Princesa, Palawan
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 11
- Influence: 7
- Steadiness: 46
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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