General Virtual Assistant | Social Media Manager

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $9.20/hour ($1,619.20/month)

Bachelors degree

Last Active

November 28th, 2024 (3 days ago)

Member Since

October 25th, 2024

Profile Description

A motivated beginner virtual assistant and yet a highly experienced social media manager focusing on engagement, customer service, handling orders and administrative tasks. Known for ensuring a positive customer service experience via chat and email management which includes filtering, organizing and completing a smooth engagement to tasks. I bring reliability and attention to detail to every project or tasks assigned. With a focus on clear communication and seamless support. I am dedicated to helping clients maintain an efficient transactions with the customers online while optimizing results and minimizing stress. Has knowledge or graphic designing and web development using canva, capcut and other tools.

Top Skills

Marketing » Social Media Management

Experience: 1 - 2 years

I'm a social media manager at XtendOPS, directly supporting HelloFresh, a leading meal kit delivery service in the US, Australia, and Canada. I specialize in social media engagement, managing HelloFresh’s platforms and partner brands like EveryPlate, Factor, and GoodChop. I handle posts, comments, direct messages, and brand mentions, ensuring each interaction is addressed and resolved daily, maintaining a zero-backlog standard while optimizing results with the clients.

Other Skills

Virtual Assistant

Experience: 1 - 2 years

I am a virtual assistant in HelloFresh under XtendOPS - an outsource company. I worked with the clients as a social media manager specific to engagement with the customers to all different social media platforms.