Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
December 26th, 2024 (yesterday)
Member Since
October 23rd, 2024
Profile Description
- With over 13 years of experience as Customer Service Representative
in BPO Industry
- Worked in travel and Hospitality account ( Orbitz - booked hotels, flights, cars and vacation packages for customers)
-Worked in Telecommunications account ( Telstra and Spark - assisted customers in new connections, porting in and out of mobiles and internet, disconnection, product purchase and order management)
-Experienced in Data Entry / Encoding and Data Controlling.
- Skill in assisting customers with billing enquiries like payments, payment extensions and refunds.
- Good communication skills, pays attention to details
-Fast learner and has ability to learn quickly from video tutorials or trainings
- Can easily adapt to changes
- Proficient in Microsoft Office ( MS Word, MS Excel, PowerPoint, Outlook)
- Uses Google Drive, Time Savvy, Slack, WhatsApp
-Used tools like CRM, Salesforce, Siebel
- can work with minimal to no supervision and make decisions in accordance to client specifications and policies
Top Skills
Customer Support
Experience: 10+ years
Customer Support » Email Support
Experience: 10+ years
With a little bit of help of canned messages or email templates in accordance to client specifications.
Customer Support » Sales Support » Hotel Booking
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Other Skills
Customer Support » Chat Support
Experience: 10+ years
Customer Support » Sales Support
Experience: 10+ years
Office and Administration » Critical Thinking
Experience: 10+ years
E-Commerce » Order processing
Experience: 10+ years
Marketing » Sales » Order Management
Experience: 10+ years
Customer Support » Customer Relationship Management
Experience: 10+ years
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Batangas, Batangas
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
