I have 7 years of experience in BPO Industry, with a strong focus on customer service. I'm known for being reliable, responsible, detail-oriented and able to deliver results with minimal supervision. I take pride on going above and beyond in every task and I'm committed to fostering a positive work environment. My goal is to be recognized as a hardworking, dependable team player who values continuous growth and strives for excellence in everything I do.
Experience: 6 months - 1 year
In my previous role, adapting to changes was essential, and it provided me with valuable experience in refining this skill. The frequent adjustments to processes and workflows allowed me to embrace change as natural part of improvement. For instance, working with a telecom company, I regularly encountered changes in processes, systems, promotions, and even work schedules and rest days. I approached each shift with a positive mindset, understanding that change is to drive both company success and personal growth.
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