Overview
Looking for full-time work (8 hours/day)
at $4.60/hour ($809.60/month)
Bachelors degree
Last Active
February 6th, 2025 (3 days ago)
Member Since
October 21st, 2024
Profile Description
I am an experienced Customer Support Associate, Technical support and Chat Support. To sum it up, I've been in a BPO industry for almost 9 years. Now, an aspirant VA or Freelancer.
There are doors of apportunity and I don't limit myself on learning new skills to become an effective VA or Freelancer. If you are interested and consider my service. I would love to be trained and learn and I can assure you, you'll get the best service you deserve. You will be my first ever client to work with and I would really appreciate it. So let me help you and we will grow together.
You may check my list of new skills.
• Mastering Calendar and Gmail management.
• I can work on any admin task.
• Handled my own Social media accounts, selling and vloging.
• Logo making, Photo Editing and Video Editing.
• Now I am learning
•Learning Spanish Language.
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Chat Support handles buyers and sellers concern or general inquiries. Help them on Refund request and follow ups. Help users escalate their concern to higher ops or to the partner couriers. T2 Fraud Analyst role: We investigate fraudulent cases. We remove and disable possible Fraud users specially seller accounts.
Customer Support » Healthcare
Experience: 1 - 2 years
We handled scheduling request, and answer inquiries from, patients, clients, Insurance companies, and any department from the Hospital. Got promoted as SME. My role is to Conduct trainings for new Associates. Reviewing the schedule made by the associates to avoid errors. We also coordinate with Onshore leads for planing and implementing new process. Review and filter orders send from the clients before we schedule. Take calls if call volume is high. Awarded as Top associates quarterly and annually
Other Skills
Real Estate » Photo Editing
Experience: Less than 6 months
Been doing Photo Editing for so long as my hobby in my social media accounts and used this skill when we have activities in our companies.
Video Editing » Social Media Video Editing
Experience: Less than 6 months
Been doing video editing when I was still a student. Doing and posting it my my social media accounts, I also helped my friends and colleagues creating one. So I would like to extend it on serving clients with my skills.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bato, Leyte
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 44%
- Influence: 7%
- Steadiness: 28%
- Compliance: 21%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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