Customer Serviceand Online Bookkeeper

In my role as a Bank Cashier, attention to detail is paramount. I consistently handle cash transaction with precision, ensuring that every deposit, withdrawal and payment is processed accurately. I double check transactions records, balance drawers and maintain thorough documentation to prevent discrepancies. My keen attention to details help me detect any inconsistencies or potential errors, safeguarding both bank's asset and customer's trust.

As a customer service Specialist, I have extensive experience in resolving customer inquiries, addressing concern, and ensuring client satisfaction. I effectively manage both face-to-face and remote interactions, maintaining a positive and professional demeanor in high pressure situations. My role has involved navigating various customer management system, troubleshooting issues, and providing tailored solutions to enhance customer needs and collaborating with different departments, I ensure timely and accurate response. This experience has honed my communication skills, problem-solving, and multitasking skill, all essentials for building a long term customer relationships.

In my role at the Bank, I have applied my bookkeeping skills to ensure accurate financial record-keeping and reporting. I am responsible for reconciling daily transactions, maintaining balance ledgers, and tracking cash flows. My attention to detail allows me to identify discrepancies early on, ensuring all records align with the bank financial data. I also assist in preparing reports, managing accounts adjustment and supporting audits to guarantee compliance with internal financial regulations. and I study Online bookkeeping using QuickBooks.