Krisna

Patient Care Coordinator / Expert Customer Service Agent

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Overview

Looking for full-time work (8 hours/day)

at $2.20/hour ($387.20/month)

Associates degree

Last Active

September 30th, 2024 (yesterday)

Member Since

December 17th, 2016

Profile Description

Hi! Upgrade to see actual info here. If you're looking for dedicated, trustworthy, goal-oriented customer support or virtual assistance, you're looking at the right profile.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Marketing » Telemarketing

Office and Administration » Calendar Management » Scheduling

Experience: Less than 6 months

Professional Services » Medical Services » Patient Care

Experience: Less than 6 months

- Handles patient's referral queries through phone or SMS - Assist the patient in making an appointment while ensuring the provider's referral is valid - Task to perform account verification following HIPAA compliance policies - I was trained to coordinate with various doctors, radiologists, and clinics to ensure we receive the correct order before scheduling the patient for a specific procedure.

Real Estate

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Basic Information

Age
33
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 45%
Influence: 11%
Steadiness: 11%
Compliance: 34%
English
C2(Advanced/Mastery)
Uploaded ID
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