A dedicated freelance customer service professional with 5 years of experience in delivering exceptional support and creating positive customer experiences.
I specialize in inbound customer support via
phone call, chat ,
I’m passionate about helping businesses foster strong relationships with their customers.
Experience: 1 - 2 years
I worked for eBay and answer member queries via email. We remove defects and feedbacks to help sellers maintain their seller performance and help members appeal a case decision as well.
Experience: 2 - 5 years
I worked for Amazon as a normal agent for a year handling inbound calls, live chat and emails. Had been promoted to answer escalation calls for a year. Assisted new training agents endorsed to production and help them maintain good scores.
Experience: 2 - 5 years
Experience: 2 - 5 years
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