Tech Savvy Virtual Assistance | Digital CSR

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

January 31st, 2025 (7 days ago)

Member Since

October 13th, 2024

Profile Description

I am a seasoned professional with 16 years of experience in customer service, technical support, and compliance, now successfully transitioning into roles as a Virtual Assistant and Social Media Manager. I excel at optimizing team performance, improving operational workflows, and advocating for data protection. With a solid background in project management, compliance auditing, and client service excellence, I am adept at streamlining processes, resolving issues, and implementing effective solutions across various industries. I bring a dynamic approach to administrative and support tasks, ensuring outstanding service delivery and innovation.

Key Skills:

- Customer Service Excellence
- Calendar Management- Document Management
- Email Management
- Appointment Setting
- Simple website creation (visit Upgrade to see actual info)
- Project Management
- Research/Lead Generation
- Data Analytics
- AI Assisted Copy Writing & Content Creation
- Highly Adaptable & Trainable
- Fast learner
- Proactive

Tools:

- MS Office 365 (Excel, Word, Powerpoint, Outlook)
- Google Workspace ( Sheets, Docs, Slide, Calendar, Gmail)
- Slack, Google Meet, MS Teams, Whatsapp, Telegram, etc.
- Calendly
- Canva
- Meta Business Suite/Facebook & Instagram
- Chat GPT, Co-pilot, etc.
- CRM (SalesForce, Zendesk, Amadeus, GHL etc.)

My extensive experience in the contact center industry has sharpened my discipline, strong work ethic, and attention to detail—qualities that are essential for a virtual assistant role. I am eager to apply these skills in a flexible, remote setting to provide top-notch support. My aim is to be a dependable and adaptable assistant, facilitating smooth daily operations and consistently exceeding client expectations with excellence.

I am very much ready to take on challenges, I am confident in my ability to contribute positively to your business. Feel free to reach out to me and let's talk about how can I be of service to you.