Customer Service Specialist / Admin Support

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $3.40/hour ($598.40/month)

High school diploma

Last Active

November 29th, 2024 (3 days ago)

Member Since

October 12th, 2024

Profile Description

As a skilled Customer Service Specialist and Administrative Support professional, I excel in delivering exceptional service and streamlining operations. With a strong focus on effective communication and problem-solving, I ensure customer satisfaction while managing administrative tasks with precision. My ability to multitask and prioritize enables me to enhance team efficiency and foster positive relationships. Committed to continuous improvement, I strive to create a supportive and productive environment for both customers and colleagues.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Active Listening: Understanding customer needs by paying attention to their words and emotions. Clear Communication: Explaining solutions concisely and clearly. Empathy: Acknowledging and validating customer feelings. Problem-Solving: Quickly identifying issues and finding effective solutions. Patience: Remaining calm and composed, especially with frustrated customers. Product Knowledge: Being well-informed about products or services to assist effectively. Multitasking: Managing multiple chats or tasks simultaneously without losing focus. Positive Attitude: Maintaining a friendly and supportive demeanor. Time Management: Efficiently handling inquiries to ensure prompt responses. Feedback Handling: Accepting and responding to customer feedback constructively.