Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $11.20/hour ($1,971.20/month)

Bachelors degree

Last Active

December 18th, 2024 (7 days ago)

Member Since

December 12th, 2016

Profile Description

I have over 12 years of experience in the BPO industry, with a strong focus on customer service and technical support. My role often involves upselling, enabling me to effectively engage with a diverse range of customers.
I pride myself on my interpersonal skills and maintain a friendly and approachable voice on the phone, ensuring a positive experience for clients.
I possess a robust background in Property Management, having previously worked with RealPage Inc., where I held various positions including Leasing, Maintenance, Billing, Payments, Software Support, and ultimately, Financial Account Manager. Additionally, I have experience as a Maintenance Coordinator in a property maintenance company, where my primary responsibilities included addressing tenants' maintenance concerns, coordinating with vendors, and monitoring the progress of work orders. 
Currently, I serve as a Maintenance Coordinator at one of the leading Property Management Companies in the Chicagoland area. My responsibilities include vendor assignment, follow-up on work orders, estimation of work orders, and invoicing related to the completed tasks.