Digital Marketing Specialist, Customer Service Representativ

I set high standards for myself and my work. I believed that striving for excellence meant paying close attention to every aspect of a project, from initial planning to final execution. This commitment pushed me to scrutinize my work thoroughly before considering it complete.

From an early stage in my career, I recognized that being organized was crucial for efficiency and productivity. I understood that a well-structured approach could reduce stress and improve my ability to meet deadlines, which motivated me to cultivate this skill. I began by creating a systematic approach to manage my tasks and responsibilities: Task Lists: I adopted the habit of maintaining daily and weekly task lists, prioritizing items based on urgency and importance. Digital Tools: I explored various organizational tools like Notion to help streamline my workflow and keep track of projects.

From the outset of my career as a Customer Service Representative, I found myself immersed in an English-speaking environment. Daily interactions with customers required me to communicate effectively, which motivated me to improve my language skills rapidly. I embraced every opportunity to engage in conversations, whether through phone calls, emails, or live chats.

I understand that effective communication requires adaptability. In fast-paced environments, I can quickly adjust my approach based on the situation or audience, ensuring that my message resonates and is well-received.

I viewed challenges as opportunities for growth. Whenever I encountered technical issues or unfamiliar software, I took the initiative to troubleshoot and resolve them. This problem-solving mindset was essential in developing my technical aptitude.