Office Admin/Sales Associate/Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

December 11th, 2016

Profile Description

Professional Summary: As a dedicated and detail-oriented frontline associate, I have extensive experience managing client transactions and providing exceptional customer service. With a proven track record in remittance services and currency appraisal, I am committed to ensuring accuracy and customer satisfaction in every transaction. As a result of this, I gained the position of assistant branch manager.

Work Experience:
Frontline Associate – Assistant Branch Manager:
1. Catered to a diverse range of clients daily, handling remittances for family, friends, work, and business transactions.
2. Conducted appraisals for gold and foreign currencies, including Euro, Dollar, Yen, and Pound.
3. Ensured accurate and efficient processing of transactions while adhering to company policies and regulations.
4. Resolved client inquiries and issues promptly, maintaining a high level of customer satisfaction.
5.Assisted in training new employees, sharing best practices and enhancing team performance.

Achievements:
1. Successfully managed high-volume transactions during peak periods, maintaining efficiency and accuracy.
2. Received commendations from clients for outstanding service and professionalism.

Skills:
Hard Skills:
1. Proficient in gold and foreign currency appraisal (Euro, Dollar, Yen, Pound).
2. Experienced in handling remittances and business transactions.
3. Skilled in using transaction management software.

Soft Skills:
1.Excellent communication and interpersonal abilities.
2. Strong problem-solving skills with a focus on client satisfaction.
3. Detail-oriented and highly organized.

Conclusion:
I am a reliable and dedicated professional seeking opportunities to leverage my skills and experience in a dynamic and customer-focused environment. I am committed to delivering exceptional service and contributing to the success of my future employer.