Marie

Customer Service Specialist

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

High school diploma

Last Active

October 12th, 2024 (yesterday)

Member Since

October 4th, 2024

Profile Description

I am a dedicated banking professional with over 10 years of experience in providing excellent customer service, managing financial transactions, and ensuring compliance with industry regulations. I excel in building strong client relationships and have a keen eye for detail, which allows me to process financial operations efficiently and accurately.

Top Skills

Customer Support » Active Listening

Experience: 10+ years

Understand customer concerns and needs accurately. I can also explain complex financial information in simple terms and not using jargon.I show understanding and patience towards customers’ financial issues.

Office and Administration » Attention to Detail

Experience: Less than 6 months

Accurately record and manage customer information and transactions. Spot errors or potential fraud in customer accounts.

Office and Administration » Problem Solving

Experience: 10+ years

Ability to quickly resolve customer inquiries or complaints, from account discrepancies to transaction issues. Analytical thinking to identify the best solutions within company policies and regulatory guidelines.

Other Skills

Customer Support » Customer Service » Conflict resolution

Experience: 10+ years

Manage difficult or frustrated customers calmly and professionally. Resolve issues while maintaining customer satisfaction.

Basic Information

Age
41
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
DISC
Dominance: 30
Influence: 20
Steadiness: 37
Compliance: 13
English
C2(Advanced/Mastery)
Uploaded ID
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