Experienced Customer Service Pro | Social Media Savvy & Sale

As a skilled Social Media Manager, I bring 2 years of experience in crafting and executing strategies that drive brand awareness, engagement, and conversions. I specialize in managing platforms such as Facebook, Instagram, LinkedIn, Twitter, TikTok, and Pinterest, tailoring content to fit the unique demands of each. Content Creation & Strategy: I excel at developing and curating high-quality, visually compelling content that resonates with target audiences. This includes writing engaging captions, designing graphics, and managing content calendars to ensure consistency. I have a deep understanding of how to use tools like Canva, Adobe Suite, and scheduling platforms such as Hootsuite and Buffer to streamline workflows and optimize performance. Analytics & Reporting: My approach is data-driven, using insights from social media analytics tools to continuously refine strategies. I have experience tracking key metrics (engagement rates, follower growth, reach, and conversions) and providing clients with clear, actionable reports. I use this data to inform A/B testing for improved results. Audience Engagement & Community Building: Engaging with audiences in meaningful ways is key to growth, and I have a proven track record of building and managing active online communities. Whether responding to comments, handling customer inquiries, or managing influencer collaborations, I am dedicated to fostering positive relationships. Ad Campaigns & Paid Social: I have run numerous successful social media advertising campaigns across Facebook, Instagram, and LinkedIn Ads. From targeting the right audiences to optimizing budgets, I focus on maximizing ROI through data-driven decisions and A/B testing. Adaptability & Trend Spotting: Social media is always evolving, and I pride myself on staying up to date with the latest trends and platform updates. This ensures my strategies are always relevant, whether leveraging Instagram Reels, TikTok challenges, or new algorithm changes to help brands stay ahead of the competition. In every project, my goal is to align social media efforts with the client’s overall marketing objectives, delivering measurable results and fostering long-term growth.