VA / Customer/Tech Service / Spanish Support / Social Media Manager

Throughout my career, I have honed my skills in providing exceptional customer service, troubleshooting technical issues, and building strong relationships with clients. My 8-year tenure at Google has equipped me with a deep understanding of customer needs and expectations, enabling me to deliver effective solutions and exceed customer satisfaction.

I have a proven track record in managing social media channels. As a virtual assistant for over a year, I have successfully grown multiple social media accounts from scratch to over 200,000 followers/viewers. My experience in managing Facebook, Instagram, and TikTok platforms has allowed me to develop a strong understanding of social media marketing strategies and engagement tactics. Furthermore, my experience in creating shipping labels through Stallion and calling out other channels like USPS demonstrates my ability to handle administrative tasks efficiently and effectively. I am confident in my ability to streamline processes and optimize workflows to improve overall efficiency.