I am Virtual Assistant dedicated to helping businesses and entrepreneurs streamline their operations and grow more efficiently. With expertise in administrative support, lead generation, customer service, and digital tools like Readymode, Propstream, SmrtPhone, Podio, and Canva, I take care of the essential tasks so you can focus on what you do best.
Experience: 1 - 2 years
Manage both inbound and outbound calls, ensuring effective communication with clients by addressing inquiries, providing detailed information, and resolving issues, while making follow-up calls and leaving voicemails to maintain strong relationships. This role has sharpened my communication skills and emphasized the value of excellent customer service in the real estate industry. Skilled in importing and exporting files in Propstream, performing skip tracing, and have extensive experience using Readymode for uploading lists. Efficiently leveraging modern technology to streamline its processes. Utilizing Podio as its CRM, the company ensures comprehensive management of Customer relationships and data. The use of smrtPhone as a dialer facilitates effective lead generation through inbound and outbound calls to homeowners. The integration of these tools underscores the company's commitment to efficiency and customer satisfaction
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