Marco
Virtual Assistant | Customer Service Associate | Technical S
Verified
Overview
Looking for part-time work (4 hours/day)
at $6.74/hour ($593.12/month)
Bachelors degree
Last Active
February 13th, 2025 (today)
Member Since
September 30th, 2024
Profile Description
In my recent role as Advisor I, Technical Support at Concentrix CVG Philippines Inc., I honed my problem-solving and communication skills by assisting customers with refunds, order updates, and remote troubleshooting. Similarly, my experience as an Operations Customer Support Representative II at TELUS International Philippines enabled me to manage diverse customer needs, from verifying documents to updating critical client information, while consistently delivering exceptional service.
My educational foundation in Business Administration, combined with proficiency in tools such as Google Workspace, Salesforce, Canva and Slack, positions me as a tech-savvy and adaptable team player. I pride myself on being detail-oriented and a quick learner, always eager to enhance processes and exceed expectations.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: Less than 6 months
Other Skills
Virtual Assistant
Experience: Less than 6 months
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Mateo, Rizal
- Tests Taken
- DISC
- Dominance: 43%
- Influence: 16%
- Steadiness: 26%
- Compliance: 15%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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