Social Media Manager

The front line of customer service, handling inquiries, resolving issues, and providing support over the phone.

Managing schedules, coordinating meetings, and handling communications. They ensure the smooth functioning of day-to-day tasks by organizing documents, responding to inquiries, and supporting team members.

Data entry is a meticulous process where accuracy meets efficiency. It transforms raw information—numbers, text, or forms—into organized digital records. The role requires sharp attention to detail, ensuring data is inputted correctly, verified, and maintained for easy access.

Learned to focus on crafting clear, persuasive, and engaging text that captures attention and drives action. It involves understanding the target audience, writing concise messages, and using compelling language to convey value.

As new to social media video editing, I learned to make raw footage into engaging, shareable content. I can trim clips, add music, captions, and transitions with basic editing software to create attention-grabbing videos. The goal is to keep videos short, visually appealing, and aligned with platform-specific trends, making it easy for new editors to create content that resonates with audiences and boosts engagement.

Through meticulous testing, reviewing, and process monitoring, as a QA professional, I have to assist in identifying and correcting defects, ensuring reliability and consistency.

Learned how to visually communicate ideas using basic design principles like layout, color, and typography.