Some of the skills I acquire in working as Customer Service Representative to Cold Caller to becoming a Business Development Representative are the following:
Problem-Solving: Effectively resolving customer issues and inquiries.
Empathy: Understanding and relating to customer emotions.
Product Knowledge: In-depth understanding of the company’s products/services.
Communication: Clear, friendly, and professional interactions.
Patience: Remaining calm and composed, especially with difficult customers.
Multi-tasking: Handling multiple customer requests simultaneously.
Resilience: Ability to handle rejection and maintain motivation.
Persuasion: Convincing potential customers to engage or consider offers.
Active Listening: Understanding customer needs and concerns.
Time Management: Efficiently managing call times and follow-ups.
Adaptability: Adjusting pitches based on the conversation flow.
Attention to Detail: Accurately recording information and outcomes.
Communication: Clear and persuasive verbal and written communication.
Goal Orientation: Focused on meeting targets and achieving results.
In addition to these skills is that I have good work ethics. Never have I committed any misconduct to the company or cut corners anyone I deal with.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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