Virtual Assistant | Customer Service

I have utilized a range of platforms including Shopify, Amazon, eBay, Etsy, Store Funnel and carry out order fulfillment tasks using Shopify, Oberlo, Dropified, Cjdropshippping, and Aliexpress including order modification, shipping confirmation emails, refunds, cancellations, tracking orders, and billing inquiries. I have also managed Facebook comments and have experience in resolving Paypal disputes and chargebacks. Additionally, I have experience in communicating with suppliers on Aliexpress to address issues such as late shipments, damaged items, wrong items, and filing disputes where necessary. I am proficient in fulfilling orders using both Oberlo and Dropified.

I worked as an eBay Customer Service Representative for 3 years and got promoted as an Account Manager dealing with 66 top merchant accounts for eBay Australia. I worked on eBay company itself so I'm confident with everything about eBay and its policies. I have experience in doing product research and listing items using both Zik Analytics and manual sourcing. I also worked as a home-based Customer Service Representative/Store Manager for a dropshipping store for 2 years now with experience in drop shipping tools like SKU Grid, SKU Fetch, AutoDS, easync, DSM tool, SaleFreaks, Zik Analytics, Chili Hunter, trackerbot, SpotnPaste and Shopify. I would truly like to work for you and I can assure you that I am very flexible and can do almost anything. I am confident that I have had the best training in my practical applications and I am confident that I can apply it satisfactorily. I believe that my skills and experiences fit your requirements, and I am confident enough that I can be an asset to you.

I have utilized a range of platforms including Shopify, Oberlo, Dropified, Cjdropshippping, and Aliexpress to carry out order fulfillment tasks, including order modification, shipping confirmation emails, refunds, cancellations, tracking orders, and billing inquiries. I have also managed Facebook comments and have experience in resolving Paypal disputes and chargebacks. Additionally, I have experience in communicating with suppliers on Aliexpress to address issues such as late shipments, damaged items, wrong items, and filing disputes where necessary. I am proficient in fulfilling orders using both Oberlo and Dropified.

I have utilized a range of platforms including Shopify, Oberlo, Dropified, Cjdropshippping, and Aliexpress to carry out order fulfillment tasks, including order modification, shipping confirmation emails, refunds, cancellations, tracking orders, and billing inquiries. I have also managed Facebook comments and have experience in resolving Paypal disputes and chargebacks. Additionally, I have experience in communicating with suppliers on Aliexpress to address issues such as late shipments, damaged items, wrong items, and filing disputes where necessary. I am proficient in fulfilling orders using both Oberlo and Dropified. Please find evidence of my work experience at this link: https://youtu.be/12YVV7FZpGo Although I have a breadth of experience in ecommerce, I am always willing to learn and can easily adapt to new tasks. If there is anything I am not familiar with, I am confident in my ability to learn quickly.

I am proficient in using Google Docs, Spreadsheets, and Excel for data entry, organization, and analysis. I have experience collecting various types of information, including tuition data, degree maps, links, subtables, prerequisite information, and more. My top priority is to deliver exceptional results, build long-term relationships with clients, and maintain a high level of professionalism in all aspects of my work.