I have a strong background in healthcare prior authorizations, a Team Leader for over a year and a Prior Authorization Specialist for over two years, specializing in requesting authorizations for patients' durable medical equipment that gave me opportunities to try numerous insurance portals (e.g., Availity, Noridian Medicare, UHC provider portal) including creating access to the portals for my previous agents. Also, an Appointment Setter/Subject Matter Expert to a clinic for more than a year. My skills also include a clear communication with insurance companies, healthcare providers, patients and detailed documentation review to have perfect results. I excel at analyzing clinical documents to facilitate timely approvals and setting appointments for patients. My time management skills that involve the ability to prioritize and flexibility, attention to detail, and goal-driven contribute to overall customer and client satisfaction.
Experience: 5 - 10 years
A Team Leader, Authorization Specialist, Appointment Setter, and a Subject Matter Expert.
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