Team Leader/ Virtual Assistant

With Timeproof

Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelors degree

Last Active

December 1st, 2024 (yesterday)

Member Since

September 19th, 2024

Profile Description

I am a person with enough determination to achieve greater things in life. I've been working in the BPO industry for almost a decade now. I've worked with several companies and most of them are located in the US. As I handled different accounts, I believe that it helps me in developing my knowledge and skills to provide an excellent outcome.

Top Skills

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

I have a 4 year experience with Airbnb. I started as an ambassador which focuses in helping the users with any issues on their listings or booking a place. I specialized in managing listing and how the algorithm works in the platform. I help some Hosts if they have any issues with pricing, calendar, reviews, aircover and a lot more. I have gain enough experience on how the platform works.

Customer Support » Healthcare

Experience: 1 - 2 years

I worked with a healthcare account based in the US. My task as a patient coordinator is to assist our patients in refilling their medications. We help them in placing their medication refills over the phone. We will discuss on the copay amount that they need to pay, and if there is some issue with their health insurances, we call their insurance company to clarify the coverage. We will mediate on the situation just to resolve if there is a misunderstanding on their insurance coverage and discuss it with the patient. If there is no issue with the insurance, we can process their refills swiftly.