Specialized Virtual Assistant

Skilled in handling inquiries and providing prompt responses to customers on Facebook Marketplace. Expertise in managing customer communication to ensure a smooth buying experience. Experienced in guiding customers through product details, pricing, and delivery processes. Adept at maintaining a positive tone to build trust and rapport with buyers. Proven ability to close sales and follow up for customer satisfaction.

Proficient in Microsoft Excel, skilled in data analysis, creating complex formulas, and utilizing pivot tables and charts to visualize information. Experienced in automating tasks with macros and maintaining organized spreadsheets for efficient data management.

filtering and sorting emails, and maintaining an organized inbox. By managing email correspondence effectively, I help streamline communication processes, ensure timely responses, and maintain a well-structured email system that supports smooth operations and enhances productivity.

In my bookkeeping role in the corporate industry, I ensure our financial records are accurate and up to date. I manage transactions, reconcile accounts, and assist with budgeting. My attention to detail and familiarity with accounting software help support the company's financial goals.

I manage several social media accounts for free to gain hands-on experience in social media management. This role has allowed me to develop skills in content creation, audience engagement, and analytics. By experimenting with different strategies, I’m learning how to effectively grow online presence and enhance brand visibility.

Proficient in Google Sheets, with expertise in data organization, formula creation, and using functions to analyze and visualize data. Skilled in creating pivot tables, charts, and leveraging Google Apps Script for automation, ensuring efficient collaboration and data management in cloud-based environments.

I excel in data entry, with a strong ability to input and manage information accurately across various digital systems.

Experienced in customer relationship management (CRM) systems, adept at managing client interactions, analyzing customer data, and optimizing sales processes. Skilled in utilizing CRM tools to track leads, automate workflows, and enhance communication, driving improved customer engagement and retention.